Ensure that all of your agency users are aware that Postman SMS will be charged from 1 July 2025
Ensure that the agency payment information form is submitted to the BTN Finance team
Ensure that internal agency budget is set aside for Postman SMS usage
Assist campaign creators in raising any discrepancies for monthly billing reports if required
Understand what kind of message statuses are chargeable here.
Ensure that you are the right owner for campaigns as SMSes will be billed to your agency
When creating a new campaign, ensure that content in the message template does not contain invalid characters. Use the Postman message segment calculator to verify.
When sending messages, ensure that content within message parameters are valid as invalid messages will still be billed to your agency (as explained in our detailed charges and pricing page).
When sending messages, ensure that the recipients numbers are valid as invalid numbers will still be billed to your agency in accordance with our message charges (as explained in our detailed charges and pricing page).
Work with PICs and assist them on any requests about billing information
Reach out to PICs and raise any discrepancies for monthly billing reports if required
Ensure that your campaign creator is set correctly. All SMSes will be billed to the campaign creators' agency
Remind campaign creators and admins on billing requirements
When sending messages within your campaigns, also ensure that content within message parameters are valid. Use the Postman message segment calculator to verify.
Last updated 5 months ago
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