Single Send - Retry

We will be updating our response payload to include a creatorId field from 24 Feb 2025. Please read the last section to find out where the amendment is and update your own systems if necessary, before 24 Feb 2025.

Retries a single failed message. The message will retain the same message ID.

The message retry will only go through if:

1. The message latestStatus is failure

2. If the message belongs to a batch, the batch status is either messages_enqueued or messages_enqueuing_failed

After a message is retried, the message latestStatus will be set to created.

The Single Send - Retry feature behaves the same way as the Single Send feature.

Note that in your retry endpoint, the messageId remains the same, and is generated from the original request in your Single Send.

Endpoint #3

POST /campaigns/:campaignId/messages/:messageId/retry

[Now to 26 Jan 2025] Example response body

Example response body

{
    "createdAt": "2024-05-16T16:48:42.247+08:00",
    "updatedAt": "2024-05-16T16:48:59.157+08:00",
    "id": "<YOUR_GENERATED_MESSAGE_ID>",
    "recipient": "6522222222",
    "values": {
        "name": "Emily Yeo"
    },
    "fullMessage": "This is a test message used for training purposes.\n\nOpen Government Products\n\n---\n\nThis is a message to Emily Yeo.\n\n---\n\nThis is an automated message sent by the Singapore Government.",
    "latestStatus": "created",
    "templateBodyId": "<YOUR_TEMPALTE_BODY_ID>",
	"campaignId": "<YOUR_CAMPAIGN_ID>"
}

[From 24 Feb 2025] The creatorId field will be inserted in the response payload from 24 Feb 2025. Please amend your own code accordingly for

"creatorId": "<USER_ID_OF_MESSAGE_CREATOR>"