Postman v2 Guide
Go to Postman v2
  • Postman v2 API Docs
    • 🤖About Postman v2
      • Postman v2 SLOs
    • Postman v2 SMS API user documentation
    • 📶Service Status
    • ⏰Postman Guide latest updates
    • 🏋️Important dates
    • 🛒Useful Links
  • Postman v2 general user guide (MoP)
    • 🔐Logging into Postman v2
    • 📢Create Campaign
      • Message Preview
      • Language tab
      • Message content
      • Character count
    • 🪵Message Logs
    • Deleting campaigns
  • Postman v2 Admin Portal, for UI Users (MOP)
    • 📤Sending messages via the Admin Portal
  • Postman v2 Admin Portal for API users (MOP)
    • ⚙️Campaign Settings
    • 🖥️Sending Messages via Postman API
  • 🪪Sending SMSes using NRIC
  • Postman v2 admin portal, for UI users (Internal)
    • Internal SMS
    • Information for new Twilio users
    • Summary of Costs
    • How do I onboard Postman v2 Internal SMS
      • 1. Sender ID Registration
      • 2. Sign up for a Twilio account
      • 3. Set up your Twilio account
      • 4. Fill your Twilio credentials on Postman
        • What if I need to buy a phone number?
      • 5. Send a Test Message
  • General notes for API users
    • 🗒️Overview
    • Authentication
    • API Errors
    • Message Delivery Errors
    • Pagination
    • Rate Limits
  • Endpoints for API users
    • 📞Endpoints for API users
    • The message object
    • Single Send
    • Single Send - Retry
    • Retrieve Message
    • Batch Send
    • Batch Send - Retry
    • Retrieve Batch
    • Retrieve Campaign Message
  • SFTP
    • 📂SFTP Integration
    • 🗝️Generating SSH Keys
    • Connecting to the SFTP server
    • Sending messages via SFTP
    • Checking whether sending via SFTP is successful
  • Load Test
    • Load Test Booking Requirement
  • FAQ
    • ❓Postman v2 FAQ
      • General Q&A
      • Sending emails to users (Legacy Postman)
      • Access related inquiries
      • Platform access related inquiries
      • User Access
      • API keys generation and IP Address whitelisting
      • Delivery Report
      • Messaging
      • Message Statuses
      • Integration and configuration related inquiries
      • Delivery rate
      • File types
      • SFTP and other integration methods
    • 💻Postman v2 API FAQ
      • API keys generation
      • Campaign related inquiries
      • API related inquiries
      • IP Address related inquiries
    • 🗃️SFTP and Other integration methods
  • Legal
    • Terms & Condition
    • Privacy Policy
  • Call App
    • Terms & Condition
    • Privacy Policy
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On this page
  • Campaign Create Access
  • How do identify my agency PICs?
  • Create Campaign
  • 1. Campaign Name
  • 2. Channel Type
  • 3. Campaign content
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  1. Postman v2 general user guide (MoP)

Create Campaign

How do I start creating a campaign?

PreviousLogging into Postman v2NextMessage Preview

Last updated 2 months ago

Campaign creators must log in with their .gov.sg email address, and request for access to create campaigns from their agency PICs. Users with no .gov.sg email address are not allowed to create campaigns.

Campaign Creation and API keys for API users

Campaign creation should be the first step for all users, regardless if they are Admin portal, API users or SFTP users.

In order for API users to obtain the API keys for system integration, you will need to

  1. Create Campaign and obtain a Campaign ID

Campaign Create Access

Postman will be implementing tighter access on creating campaigns.

From 20 May 2024, you will need to request for campaign create access from your agency person-in-charge (Agency PIC), before you can start creating campaigns. This change will be implemented on both our test and production platform.

More information can be found in our .

How do identify my agency PICs?

You can idenfy your agency PICs by clicking on the ? button on your Postman dashboard.

Create Campaign

To start creating campaigns, select + Create campaigns on your home page

Campaign creation will consist of 3 steps:

1. Campaign Name

Upon clicking on + Create Campaign you will be taken to the campaign creation page and asked to name your campaign.

2. Channel Type

Postman has 2 types of campaign channels available - Member of Public and Internal Staff

  1. Member of Public: To send out messages to MOPs

  2. Internal Staff - to send out with your own sender ID

    • You will need to provide your own Twilio credentials if you choose the Internal Staff option

All messages sent out to MOPs via the Members of Public option will come from the gov.sg sender ID.

3. Campaign content

You will not be able to edit your campaign content after creating your campaign.

The campaign content is the content in the SMS that you will be sending out. You will be prompted to type out your campaign's message content.

There are different parts to the campaign content screen:

📢
Campaign name
Channel type
Campaign content
Message preview
Language tab
Message content
Character count
policy guide
Whitelist your IP address
Generate your API keys