Checking whether sending via SFTP is successful
Last updated
Last updated
In the event of an invalid CSV file upload or failure to send, we will promptly notify you via email about the failure and its specific cause.
Users will be notified via email upon successful uploads of their file to Postman via SFTP.
Users will be notified via email for all failed file uploads to Postman via SFTP
All emails for failed file uploads will come with a URL to download your file with an additional column, Error Reason .
This allows you to identify errors in your file to rectify before re-uploading the file.
To check the statuses of your messages, please refer to the admin portal.
If your SFTP file is not processed due to an error, the relevant SMS messages will not be created in the Postman server, and thus will not be reflected in that particular campaign.
You will receive an email response per file upload, to the email address which you specified in your SFTP form submission. This email will inform you if the messages were a success or failure.
You will only be able to specify 1 email address per SFTP form submission.
If the email notification you receive comes with a support ID informing you to contact us, do fill up our for us to get in touch with you.
Successful upload of your file to Postman does not mean that your message was successfully sent to the recipient. You will still need to check for the .
