4. Fill your Twilio credentials on Postman

You can only start configuring your Twilio account after you have completed the setup.

You will first need to configure your Twilio account to ensure that it is functioning and is mapped to your Sender ID.

1. Campaign Channel Type

Upon creating a campaign name, you will be taken to select the campaign channel type.

2. Adding Twilio Credentials

Select Internal Staff and scroll down to key in your Twilio Credentials.

Upon configuring your Twilio account, you will be able to obtain the necessary Twilio credentials required for you to input into your Postman campaign. More information can be found in Step 6. Fill in your Twilio credentials in Postman

Add your Twilio credentials into your Postman campaign

Take note of the credentials you'll need to save-keep to input into Postman:

1. Account SID

2. API key SID

3. API Secret (this is unretrievable once you proceed beyond this step, so make sure you have saved somewhere, or you will need to redo the set-up process to generate new keys).

4. Messaging Service ID

1. Account SID

An account SID is the unique identifier assigned to your agency account, much like an NRIC number. This is immediately available on your dashboard once you log into your account console.

Locate your account SID

1a. Account SID - Postman campaign settings

Insert your Account SID from your Twilio account console into Postman.

2. API key SID

To set up your API key for Postman, select API keys & tokens on the side dashboard under Accounts.

Select "API keys & tokens"

Then, create a new standard API key by selecting Create API key.

Select "Create API key"

Create a friendly name for your API key so you can easily identify it in the future, and select Standard as the API key type.

Name your API key, and set key type as "standard"

You can find your API key under the Auth Tokens & API keys page.

2a. API Key SID - Postman campaign settings

Insert your API Key SID from your Twilio account console into Postman.

3. API Secret

When creating your API key, a secret key associated with your API key will be shown.

Save your secret key

Once you lose this secret key or if you do not save it, you will NOT be able to retrieve it again after moving on to the next step

Save the API key SID and Secret Key somewhere safe!

Make sure you copy and save these details somewhere safe

Check the box and click Done.

3a. API Secret - Postman campaign settings

Insert your API Secret Key from your Twilio account console into Postman.

4. Message Service ID

This is the last detail you need to save before proceeding to Postman.

There is no need to purchase a US phone number if your are sending messages only to Singapore numbers.

If you are sending SMSes to foreign numbers, you will still need to purchase a phone number at USD$1.15. Otherwise, your messages will not be delivered. Find out how to purchase a phone number here, and follow these steps to set up your messaging service ID. You can ignore the steps below if you are purchasing a phone number.

If you don't have a need to purchase a phone number, follow these steps to obtain your messaging service SID.

Go back to your Twilio home page, and select Set up a Messaging Service.

On the side bar, click Develop > Messaging > Services > Create Messaging Service.

Create your messaging service

Name your messaging service and indicate the purpose. This will help you better identify your use cases, especially if you have multiple, and will also help Twilio detect your specific use case quicker should you need their help for troubleshooting.

Fill in the required details

Set up your alphanumeric Sender ID

Configure your alphanumeric Sender ID by selecting Alpha Sender under Add Senders > Sender Type.

Select "Alpha Sender"

Click Continue. You may ignore the notification indicating that Alphanumeric Sender is not enabled for this account.

Specify the Alphanumeric Sender ID you want to use in the text box.

It is best to align the Alphanumeric Sender ID with the Sender ID that you registered with SGNIC.

Add in your Sender ID

If the Alphanumeric Sender ID you chose is protected, you will notice either of the two things below.

• You encounter an error when setting it up on the Sender Pool page

• You may not receive any message when you send a test SMS

This also means that this Sender ID has been registered by another entity and you will not be able to use it.

Once you have completed the step above, you may click the Skip Setup button below.

Complete the set up

After clicking "Skip setup" in the step above, you should be brought to the Properties page of this Messaging Service.

On this page, you should be able to find the Messaging Service ID.

This is your messaging service SID

4a. Message Service ID - Postman campaign settings

Insert your Messaging Service SID into Postman.

Expected Sender Name

Under your Expected Sender Name, enter your registered Sender ID.

You have now completed the set up of your internal channel. Continue creating the campaign by typing in your Campaign Content.