Postman v2 Guide
Go to Postman v2
  • Postman v2 API Docs
    • 🤖About Postman v2
      • Postman v2 SLOs
    • Postman v2 SMS API user documentation
    • 📶Service Status
    • ⏰Postman Guide latest updates
    • 🏋️Important dates
    • 🛒Useful Links
  • Postman v2 general user guide (MoP)
    • 🔐Logging into Postman v2
    • 📢Create Campaign
      • Message Preview
      • Language tab
      • Message content
      • Character count
    • 🪵Message Logs
    • Deleting campaigns
  • Postman v2 Admin Portal, for UI Users (MOP)
    • 📤Sending messages via the Admin Portal
  • Postman v2 Admin Portal for API users (MOP)
    • ⚙️Campaign Settings
    • 🖥️Sending Messages via Postman API
  • 🪪Sending SMSes using NRIC
  • Postman v2 admin portal, for UI users (Internal)
    • Internal SMS
    • Information for new Twilio users
    • Summary of Costs
    • How do I onboard Postman v2 Internal SMS
      • 1. Sender ID Registration
      • 2. Sign up for a Twilio account
      • 3. Set up your Twilio account
      • 4. Fill your Twilio credentials on Postman
        • What if I need to buy a phone number?
      • 5. Send a Test Message
  • General notes for API users
    • 🗒️Overview
    • Authentication
    • API Errors
    • Message Delivery Errors
    • Pagination
    • Rate Limits
  • Endpoints for API users
    • 📞Endpoints for API users
    • The message object
    • Single Send
    • Single Send - Retry
    • Retrieve Message
    • Batch Send
    • Batch Send - Retry
    • Retrieve Batch
    • Retrieve Campaign Message
  • SFTP
    • 📂SFTP Integration
    • 🗝️Generating SSH Keys
    • Connecting to the SFTP server
    • Sending messages via SFTP
    • Checking whether sending via SFTP is successful
  • Load Test
    • Load Test Booking Requirement
  • FAQ
    • ❓Postman v2 FAQ
      • General Q&A
      • Sending emails to users (Legacy Postman)
      • Access related inquiries
      • Platform access related inquiries
      • User Access
      • API keys generation and IP Address whitelisting
      • Delivery Report
      • Messaging
      • Message Statuses
      • Integration and configuration related inquiries
      • Delivery rate
      • File types
      • SFTP and other integration methods
    • 💻Postman v2 API FAQ
      • API keys generation
      • Campaign related inquiries
      • API related inquiries
      • IP Address related inquiries
    • 🗃️SFTP and Other integration methods
  • Legal
    • Terms & Condition
    • Privacy Policy
  • Call App
    • Terms & Condition
    • Privacy Policy
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  1. FAQ
  2. Postman v2 FAQ

Platform access related inquiries

PreviousAccess related inquiriesNextUser Access

Last updated 10 months ago

  1. When will my agency be able to test out your new Platform?

    • The test platform is now live at

      You can test out the following integration modes now: Admin Portal, API, SFTP

    • Load testing is not available for now, please refer to for more information.

  2. Will PMO/OGP grant agencies trial/test accounts for the pilot testing?

    • As long as you have a .gov.sg email address, you will be able to log into Postman. No application for test accounts is needed.

      Learn more about access rights , especially if you work with vendors or system integrators.

  3. I am from an agency that does not have a email domain (healthcare/edu.sg user). How can I request for access to your test platform to create campaigns and obtain the API keys?

    • Read more about access rights .

      Please submit a request to the PIC within your agency if it is necessary for you to create a campaign and obtain the API keys.

      To PICs: please read before submitting the request.

  4. What if I have outsourced agents/vendors (e.g. DHL) who help me send out SMSes?

    • Please for whitelisting.

      Upon logging in, they will only be able to see the campaigns in which they are added as collaborators by agency admins i.e. member access

  5. Can vendors/3rd party contractors apply for accounts on the test platform to create campaigns and obtain API keys?

    • Unfortunately, this is not allowed.

    • They will only be given member access.

    • Read more about access rights .

  6. When will my agency be able to use your new Platform (API)?

    • Agencies calling the Postman API will be able to start testing on the now.

      OGP conducted 2 technical Q&A sessions with WOG agencies and their vendors to address any questions regarding Postman. If your agency requires additional assistance, please write in to us through this .

  7. When will my agency be able to use Postman?

    • Agencies can now test Postman out at . The production site will be ready from mid-April.

      We will inform when the site is ready.

  8. Can we onboard onto your platform earlier as we need more time for system integration?

    • You can use the platform now to begin your system integrations.

      Postman production environment will be live from mid-April 2024. Agencies will need to undergo testing with OGP before they are allowed to use Postman in production. At this point, you will only be allowed to send messages to internal staff with your own sender IDs in production.

      The deadline to onboard Postman to send out messages to MOPs is by 1 July 2024.

  9. Where is Postman hosted?

    • The internet.

    • We have been whitelisted on SG Proxy, you may access Postman through Edge using your GSIB.

  10. What web browsers are recommended for Postman?

    • Google Chrome

    • Microsoft Edge

    • If you are facing issues with other browsers, please switch to the recommended ones

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