> For the complete documentation index, see [llms.txt](https://postman-v2.guides.gov.sg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://postman-v2.guides.gov.sg/faq/postman-v2-sms-api-faq/message-statuses.md).

# Message Statuses

1. **What do the different message statuses on my Postman dashboard mean?**

   * Please see the list of available statuses [here](https://postman-v2.guides.gov.sg/endpoints-for-api-users/the-message-object#lateststatus-string). Do note that telcos do not provide read statuses.

2. **What's the typical and max time for a message latestStatus to move from `created` to `sent` to `success?` ?**

   * As this is a brand new platform, the team does not have any data to release to agencies regarding typical and max time on the `latestStatus`.
   * Note that the time taken for a message to be sent will also depend on the load at the point of creating and sending these messages.

3. **How are SMS statuses charged?**

   * SMSes with a `failure` as the `latestStatus` will **not be charged**.

4. **Do you provide a webhook for checking the status?**

   * No, that is not currently provided.

5. **For `LatestStatus` field, how long do we need to wait before message is sent? How long to wait before we know if it was success or failure?**

   * The response on whether the message was created will come in immediately. However, you will need to query [Retrieve message endpoint](/endpoints-for-api-users/retrieve-message.md) to get the message `latestStatus`. 
   * We also currently do not support pushing delivery status to your server via webhooks when the status of a message changes. 
   * Refer to our [API documents](/endpoints-for-api-users/single-send.md) for more information.

6. **Will Postman retry sending failed messages automatically?**

   * No, you will need to manually re-send the failed messages.


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