Postman v2 Guide
Go to Postman v2
  • Postman v2 API Docs
    • 🤖About Postman v2
      • Postman v2 SLOs
    • Postman v2 SMS API user documentation
    • 📶Service Status
    • ⏰Postman Guide latest updates
    • 🏋️Important dates
    • 🛒Useful Links
  • Postman v2 general user guide (MoP)
    • 🔐Logging into Postman v2
    • 📢Create Campaign
      • Message Preview
      • Language tab
      • Message content
      • Character count
    • 🪵Message Logs
    • Deleting campaigns
  • Postman v2 Admin Portal, for UI Users (MOP)
    • 📤Sending messages via the Admin Portal
  • Postman v2 Admin Portal for API users (MOP)
    • ⚙️Campaign Settings
    • 🖥️Sending Messages via Postman API
  • 🪪Sending SMSes using NRIC
  • Postman v2 admin portal, for UI users (Internal)
    • Internal SMS
    • Information for new Twilio users
    • Summary of Costs
    • How do I onboard Postman v2 Internal SMS
      • 1. Sender ID Registration
      • 2. Sign up for a Twilio account
      • 3. Set up your Twilio account
      • 4. Fill your Twilio credentials on Postman
        • What if I need to buy a phone number?
      • 5. Send a Test Message
  • General notes for API users
    • 🗒️Overview
    • Authentication
    • API Errors
    • Message Delivery Errors
    • Pagination
    • Rate Limits
  • Endpoints for API users
    • 📞Endpoints for API users
    • The message object
    • Single Send
    • Single Send - Retry
    • Retrieve Message
    • Batch Send
    • Batch Send - Retry
    • Retrieve Batch
    • Retrieve Campaign Message
  • SFTP
    • 📂SFTP Integration
    • 🗝️Generating SSH Keys
    • Connecting to the SFTP server
    • Sending messages via SFTP
    • Checking whether sending via SFTP is successful
  • Load Test
    • Load Test Booking Requirement
  • FAQ
    • ❓Postman v2 FAQ
      • General Q&A
      • Sending emails to users (Legacy Postman)
      • Access related inquiries
      • Platform access related inquiries
      • User Access
      • API keys generation and IP Address whitelisting
      • Delivery Report
      • Messaging
      • Message Statuses
      • Integration and configuration related inquiries
      • Delivery rate
      • File types
      • SFTP and other integration methods
    • 💻Postman v2 API FAQ
      • API keys generation
      • Campaign related inquiries
      • API related inquiries
      • IP Address related inquiries
    • 🗃️SFTP and Other integration methods
  • Legal
    • Terms & Condition
    • Privacy Policy
  • Call App
    • Terms & Condition
    • Privacy Policy
Powered by GitBook
On this page
Export as PDF
  1. FAQ
  2. Postman v2 FAQ

Message Statuses

PreviousMessagingNextIntegration and configuration related inquiries

Last updated 1 month ago

  1. What do the different message statuses on my Postman dashboard mean?

    • Please see the list of available statuses . Do note that telcos do not provide read statuses.

  2. What's the typical and max time for a message latestStatus to move from created to sent to success? ?

    • As this is a brand new platform, the team does not have any data to release to agencies regarding typical and max time on the latestStatus.

    • Note that the time taken for a message to be sent will also depend on the load at the point of creating and sending these messages.

  3. How are SMS statuses charged?

    • SMSes with a failure as the latestStatus will not be charged.

  4. Do you provide a webhook for checking the status?

    • No, that is not currently provided.

  5. For LatestStatus field, how long do we need to wait before message is sent? How long to wait before we know if it was success or failure?

    • The response on whether the message was created will come in immediately. However, you will need to query to get the message latestStatus.

    • We also currently do not support pushing delivery status to your server via webhooks when the status of a message changes.

    • Refer to our for more information.

  6. Will Postman retry sending failed messages automatically?

    • No, you will need to manually re-send the failed messages.

❓
here
Retrieve message endpoint
API documents