Error types and their codes that can be found in responses
The test numbers is only available in our Test Environment, for the purpose of simulating the different error messages. Do not use them in our production environment.
Last updated
| Error type | Error code | Description | Example trigger conditions | Worth Retrying? | Test number to trigger simulated error |
|---|---|---|---|---|---|
delivery_error
recipient_invalid
Unknown subscriber - mobile number is not a registered number.
No
65 1111 1111
recipient_unavailable
Absent subscriber - device not logged on to mobile network.
Recipient device error
Recipient’s phone does not have reception
Yes
65 1111 2222
content_invalid
Content filtered - banned content detected in message.
Message Format error - message content contains character not matching the declared encoding.
Message blocked - message content blocked by rules.
Yes
65 1111 3333
routing_error
Route not found - mobile number is not released by regulator.
Routing error - error on mobile network routing the subscriber.
No
65 1111 4444
delivery_unknown_error
All other errors
65 1111 9999
server_error
server_unknown_error
Internal error
Unknown error
One of the servers lost connection temporarily
Maybe
65 2222 2222