Postman v2 Guide
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  • Postman v2 API Docs
    • 🤖About Postman v2
      • Postman v2 SLOs
    • Postman v2 SMS API user documentation
    • 📶Service Status
    • ⏰Postman Guide latest updates
    • 🏋️Important dates
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  • Postman v2 general user guide (MoP)
    • 🔐Logging into Postman v2
    • 📢Create Campaign
      • Message Preview
      • Language tab
      • Message content
      • Character count
    • 🪵Message Logs
    • Deleting campaigns
  • Postman v2 Admin Portal, for UI Users (MOP)
    • 📤Sending messages via the Admin Portal
  • Postman v2 Admin Portal for API users (MOP)
    • ⚙️Campaign Settings
    • 🖥️Sending Messages via Postman API
  • 🪪Sending SMSes using NRIC
  • Postman v2 admin portal, for UI users (Internal)
    • Internal SMS
    • Information for new Twilio users
    • Summary of Costs
    • How do I onboard Postman v2 Internal SMS
      • 1. Sender ID Registration
      • 2. Sign up for a Twilio account
      • 3. Set up your Twilio account
      • 4. Fill your Twilio credentials on Postman
        • What if I need to buy a phone number?
      • 5. Send a Test Message
  • General notes for API users
    • 🗒️Overview
    • Authentication
    • API Errors
    • Message Delivery Errors
    • Pagination
    • Rate Limits
  • Endpoints for API users
    • 📞Endpoints for API users
    • The message object
    • Single Send
    • Single Send - Retry
    • Retrieve Message
    • Batch Send
    • Batch Send - Retry
    • Retrieve Batch
    • Retrieve Campaign Message
  • SFTP
    • 📂SFTP Integration
    • 🗝️Generating SSH Keys
    • Connecting to the SFTP server
    • Sending messages via SFTP
    • Checking whether sending via SFTP is successful
  • Load Test
    • Load Test Booking Requirement
  • FAQ
    • ❓Postman v2 FAQ
      • General Q&A
      • Sending emails to users (Legacy Postman)
      • Access related inquiries
      • Platform access related inquiries
      • User Access
      • API keys generation and IP Address whitelisting
      • Delivery Report
      • Messaging
      • Message Statuses
      • Integration and configuration related inquiries
      • Delivery rate
      • File types
      • SFTP and other integration methods
    • 💻Postman v2 API FAQ
      • API keys generation
      • Campaign related inquiries
      • API related inquiries
      • IP Address related inquiries
    • 🗃️SFTP and Other integration methods
  • Legal
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  1. FAQ
  2. Postman v2 API FAQ

Campaign related inquiries

PreviousAPI keys generationNextAPI related inquiries

Last updated 1 year ago

  1. Can campaigns be edited after creation?

    • No, they cannot be edited.

      If you need to edit your campaign’s message body, you will be required to create a new campaign.

      Users are now testing out campaigns on our test platform, and will have a fresh dashboard when they onboard onto our production site.

    • We will update the guide if there are any changes to this.

  2. If we have created multiple variables in a template, such as 4 variables, but we decide to only send 3 variables, is this allowed?

    • No, you will need to pass provide details for all 4 variables. This applies to Postman API, SFTP and admin portal.

  3. What is the maximum number of characters I can provide in each of the variables?

    • There is no limit on the number of characters in each variable. The total message length (excluding header and footer) shall not exceed 1000 characters. Please note that the character limit still applies to the characters within each variable.

      Refer to for more information.

  4. How many campaigns can I create, is there a limit?

    • There is no limit, you can create as many campaigns as you want.

  5. How do we know what is the campaignID ?

    • Refer to our for more information.

  6. Are the creation of the templates/campaigns done through the Postman's web interface?

    • There will be no templates within the new Postman.

      Instead, there will be campaigns that can be created, and this will be done through Postman admin portal for all users - API, Admin portal and SFTP users. More information from our .

      Upon the creating of a new campaign, a campaignID will be generated.

  7. Can we not set up any customised campaign - i.e. we can setup the API keys, IP whitelisting and starting using the Postman API to send out SMSes?

    • This is not possible as the API keys are tied to the campaign and can only be generated after a campaign is created.

      In such cases, we recommend creating a campaign with only - {{body}}. You can then input any message body you wish from your own system into the {{body}} variable.

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